Privacy policy

Privacy Policy

At Relaynails.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Contact information: Name, email address, telephone number, and billing or shipping address.
  • Order information: Products purchased, order history, shipping details, and transaction records.
  • Payment information: Payment details processed securely by our payment service providers. We generally do not store full payment card numbers on our own systems.
  • Device and usage information: IP address, browser type, device information, pages visited, and interactions with our website.
  • Customer communications: Information you provide when contacting customer service, submitting feedback, or requesting assistance.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Accept payments and arrange shipping.
  • Send order confirmations, tracking updates, and important service notifications.
  • Respond to customer inquiries and resolve disputes.
  • Prevent fraud, unauthorized transactions, and misuse of our website.
  • Improve our website, products, and customer experience.
  • Send promotional emails or marketing communications where permitted by law.
  • Comply with legal, tax, accounting, and regulatory obligations.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website traffic, and support advertising or marketing activities.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify: Our e-commerce platform and related services.
  • Payment providers: To process payments and help prevent fraud.
  • Shipping carriers and fulfillment providers: To deliver your orders.
  • Website analytics and marketing providers: To measure website performance and support marketing, subject to applicable requirements.
  • Professional advisers and authorities: When necessary for legal compliance, business protection, or the establishment or defense of legal claims.

We do not sell personal information for money. Certain disclosures or advertising activities may qualify as a “sale” or “sharing” under applicable privacy laws, even when no money changes hands. Where required, we provide appropriate notices and opt-out choices.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, and legal compliance.

We use reasonable safeguards designed to protect personal information. However, no online system or electronic transmission can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Obtain a copy of certain personal information.
  • Opt out of certain targeted advertising, sale, or sharing of personal information.
  • Withdraw consent where processing relies on consent.
  • Appeal certain privacy decisions where applicable.

To submit a privacy request, contact us at Brucele09130@gmail.com.

We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

7. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

You will not be unlawfully discriminated against for exercising applicable privacy rights.

To exercise your rights or ask questions about our privacy practices, contact Brucele09130@gmail.com

If we engage in activities that require a “Do Not Sell or Share My Personal Information” link or other specific privacy controls, we will provide them as required by law.

8. Children’s Privacy

Our website is intended for adults and individuals legally able to make purchases under applicable law. We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information improperly, contact us so we can review the matter.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal obligations.

Any changes will be posted on this page with an updated revision date.

11. Contact Us

For questions, concerns, or privacy requests, please contact:

Relaynails.com 
Brucele09130@gmail.com
14162 Riverton Cir, Westminster CA 92683

Thank you for trusting Relaynails.com with your information.